INFLATE THE NIGHT – RENTAL TERMS & CONDITIONS

Effective Date: October 11, 2026

Welcome to Inflate The Night! These Terms & Conditions apply to all equipment rentals and services provided by Inflate The Night LLC.

Please read these terms carefully before submitting a booking request or making a payment.

1. AGREEMENT ACCEPTANCE & CUSTOMER RESPONSIBILITY

By submitting payment toward an Inflate The Night invoice, whether a deposit or full payment, the person or organization identified as the customer on the invoice (“Client”) agrees to these Terms & Conditions, provided they were made available for review before payment.

The Client acknowledges that:

Payment constitutes acceptance of the Terms & Conditions presented with the invoice.
The person making payment represents that they are authorized to accept these terms on behalf of the Client.
The Client remains responsible for the booking, equipment, payments, damages, and compliance with these terms throughout the rental period.
Allowing another person to receive, operate, or sign for the equipment does not transfer the Client’s responsibilities to that person.
The Client is responsible for ensuring that all authorized representatives and guests follow the applicable rental instructions and safety requirements.

A separate handwritten signature is not required for acceptance when the Client has validly agreed to these terms through the booking and payment process.

Any additional rental agreement or setup acknowledgment may still be required before equipment is released.

2. BOOKING, DEPOSITS & PAYMENTS

All bookings are processed on a first-come, first-served basis.

A 25% deposit is required to confirm a reservation.
Equipment and event dates are not reserved until the required deposit is received.
Deposits must be paid within 48 hours of invoice issuance unless otherwise stated.
Unpaid invoices may be canceled and equipment released after the payment deadline.
The remaining balance is due five (5) days before the event.
Bookings made within five (5) days of the event require payment in full.
Accepted payment methods include credit cards, debit cards, PayPal, and Apple Pay.

Failure to pay the remaining balance by the deadline may result in cancellation of the booking.

3. RENTAL DURATIONS & PICKUP

Inflate The Night offers four-hour and Full-Day (24-hour) rentals for eligible equipment.

Events beginning after 4:00 PM require a Full-Day rental unless otherwise approved in writing.
Equipment pickups are not normally performed after 8:00 PM.
Full-Day rentals generally include pickup the following day.
Setup and takedown are performed by Inflate The Night unless otherwise agreed.
Takedown may require one hour or longer depending on equipment and site conditions.

The Client must ensure the equipment can remain at the location until the confirmed pickup time.

4. DELIVERY WINDOWS & SETUP TIMES

Inflate The Night provides estimated delivery windows based on scheduling, travel, and existing bookings.

Setup typically begins approximately 45–60 minutes before the event start time, but may occur earlier depending on the delivery schedule.

Delivery windows are estimates unless expressly confirmed as guaranteed.
Early arrival requests are not guaranteed.
Event time or location changes require written approval.
The Client must provide access during the confirmed delivery window.
Setup times may vary depending on equipment and event requirements.

Inflate The Night will make reasonable efforts to have equipment ready by the agreed event start time.

If a delay caused by Inflate The Night materially affects the rental, the company will work with the Client on an appropriate resolution.

5. CUSTOMER NO-SHOW & FAILED DELIVERY

The Client or an authorized representative must be present and reachable during the confirmed delivery window.

If Inflate The Night arrives and cannot access the property or contact anyone authorized to receive the rental:

Our team will attempt to contact the Client.
A 15-minute waiting period will be provided.
A final five-minute warning may be issued.
After 20 minutes total, our team may leave.

A documented failure to provide access or receive the equipment may be treated as a customer-caused failed delivery.

When Inflate The Night arrives as agreed and is ready to perform the rental, but setup cannot proceed for reasons within the Client’s responsibility, payments may be non-refundable.

Examples include:

Nobody being available to receive the equipment.
The Client refusing the rental upon arrival.
The event ending before delivery.
The venue reservation expiring.
Missing venue permissions.
Inadequate access, space, or power.
Unapproved changes to the event location or schedule.

Inflate The Night is not required to make a second delivery attempt.

Any additional delivery attempt is subject to availability and may involve additional charges.

This policy does not apply when the failed delivery results from Inflate The Night’s own failure to meet its obligations.

6. AUTHORIZED REPRESENTATIVES

The Client may designate another adult to receive the rental when the Client cannot be present.

Authorized representatives may:

Provide access to the setup area.
Approve equipment placement.
Receive operating instructions.
Sign setup acknowledgments.
Communicate with Inflate The Night regarding setup.

The Client remains responsible for decisions and instructions provided by their authorized representative.

A representative signing the delivery or setup paperwork does not release the original booking Client from their obligations.

7. VENUE ACCESS & EVENT SCHEDULING

The Client is responsible for ensuring the venue is available for delivery, setup, operation, and pickup.

The Client must confirm:

Venue rental hours accommodate setup and pickup.
Equipment is permitted at the location.
Required permissions have been obtained.
The venue allows equipment to remain overnight when applicable.
Access is available throughout the required rental period.

Inflate The Night is not responsible for venue reservations that expire before the agreed service can be completed.

Customer-caused venue access issues may be treated as failed deliveries.

8. SETUP SPACE, SURFACES & ANCHORING

The Client must provide a reasonably level, accessible, and suitable setup area.

Approved surfaces may include grass, turf, concrete, and other surfaces approved by Inflate The Night.

The setup area must have:

Adequate space for the equipment.
Additional clearance for inflatable blowers and entrances.
Safe anchoring locations.
Sufficient overhead clearance.
Safe electrical access.
No hazardous obstacles.

Inflate The Night may refuse setup when conditions are unsuitable or unsafe.

Customers must disclose significant slopes, elevated decks, unusual surfaces, and other potential setup restrictions before booking.

Inflate The Night does not modify property or remove obstacles.

If setup cannot proceed because of customer-provided site conditions, the applicable cancellation or failed-delivery policy will apply.

9. OUTDOOR WEATHER & RAIN POLICY

Inflate The Night does not set up or operate inflatable nightclubs or inflatable igloos outdoors when rain or unsafe weather is present or reasonably expected during the rental period.

This includes rain expected during setup, operation, overnight storage, or pickup.

Conditions that may prevent outdoor setup include:

Rain, including light rain.
Thunderstorms or lightning.
Winds of 15 mph or greater, or lower manufacturer limits.
Flooding or standing water.
Saturated or unstable ground.
Other conditions that compromise equipment safety.

Inflate The Night determines whether conditions are suitable for setup and operation.

Customers cannot override a weather-related cancellation by signing a waiver or agreeing to assume the risk.

Indoor rentals may continue when the location meets equipment and safety requirements.

10. WEATHER MONITORING & CANCELLATIONS

Inflate The Night generally begins monitoring outdoor weather forecasts approximately seven days before an event.

Weather reviews may occur five days, three days, and 24–48 hours before the event.

A final decision may be made on the event date if conditions change unexpectedly.

If Inflate The Night cancels an outdoor rental because of weather, the Client may choose to:

Reschedule to another available date without a rescheduling fee, with payments transferred to the new date.
Receive a full refund of payments made for the affected rental.

Weather-related cancellations initiated by Inflate The Night are separate from customer-initiated cancellations.

If a customer chooses to cancel while Inflate The Night determines the rental can safely proceed, the standard cancellation policy applies.

11. INDOOR RELOCATION

Customers may request to move an outdoor rental indoors due to weather.

Indoor relocation is subject to approval based on:

Available space and ceiling clearance.
Safe anchoring.
Electrical requirements.
Venue permission.
Delivery scheduling.
Equipment suitability.

Relocation requests should be submitted at least 24–48 hours before the event whenever possible.

Additional travel or setup charges may apply and will be disclosed before approval.

12. UNEXPECTED WEATHER AFTER SETUP

If rain or unsafe weather develops after outdoor equipment has been installed:

Equipment use must stop immediately when conditions become unsafe.
Guests must leave the affected equipment or area.
The Client must notify Inflate The Night.
Equipment must not be operated during unsafe conditions.
The Client must follow safe shutdown instructions.

Customers must not handle wet electrical equipment or attempt to dismantle equipment during lightning, flooding, or other dangerous conditions.

Inflate The Night will determine appropriate shutdown and retrieval arrangements.

Refunds or credits for weather interruptions after setup will be evaluated based on the circumstances, services already performed, and applicable law.

13. EQUIPMENT OPERATION & SUPERVISION

Unless otherwise agreed, rentals are self-operated after setup.

Inflate The Night provides operating instructions during setup or through approved written instructions.

The Client is responsible for:

Following all operating instructions.
Supervising guests and minors.
Using equipment only as intended.
Keeping entrances and exits clear.
Preventing unauthorized adjustments.
Reporting equipment problems promptly.

Children must be appropriately supervised.

Inflate The Night does not provide an onsite attendant unless specifically included in the booking.

14. EQUIPMENT PROTECTION & OVERNIGHT RENTALS

The Client must protect rented equipment throughout the rental period.

For overnight or unattended rentals, the Client must follow all shutdown and storage instructions.

When instructed, the Client must:

Turn off electronic equipment after the event.
Remove designated electronics from inflatable structures.
Store removable electronics in a dry, secure location.
Protect equipment from moisture and unauthorized use.
Shut down inflatable blowers as instructed.
Keep equipment accessible for pickup.

Electronic equipment must not be left exposed to rain, standing water, or other damaging conditions.

The Client may be responsible for damage resulting from misuse, negligence, or failure to follow instructions.

15. ELECTRICAL POWER & GENERATORS

The Client must provide safe electrical power within approximately 70 feet of the setup location unless otherwise agreed.

Some equipment requires dedicated electrical circuits.

Portable air conditioners may require a separate circuit from inflatable blowers.

Customers must not connect equipment in ways that overload electrical circuits.

Generators and extension cords must meet applicable equipment requirements.

If the Client provides a generator or other power source, the Client is responsible for ensuring it is suitable and properly operated.

Inflate The Night may refuse setup when electrical conditions are unsafe.

16. EQUIPMENT DAMAGE, LOSS & CLEANING

The Client is responsible for reasonable costs resulting from damage, theft, loss, misuse, or failure to follow equipment instructions, excluding ordinary wear and tear.

Additional charges may apply for:

Equipment repairs or replacement.
Missing rental items.
Excessive dirt or mud.
Food or drink spills.
Glitter, confetti, or prohibited substances.
Damage caused by unauthorized modifications.
Excessive cleaning beyond normal rental use.

Charges will be based on documented repair, replacement, or cleaning costs.

The Client must report damage or equipment malfunctions promptly.

Unauthorized repairs are prohibited.

17. DECORATIONS & PROHIBITED ACTIVITIES

Lightweight, removable decorations may be permitted inside inflatable nightclubs.

Only non-damaging attachment methods approved by Inflate The Night may be used.

The following are prohibited:

Smoking or vaping inside inflatables.
Open flames or candles.
Sharp objects.
Heavy decorations attached to inflatable walls.
Blocking entrances, exits, blowers, or ventilation.
Unauthorized movement of equipment.
Hazardous substances.
Activities that may damage equipment or endanger guests.

Customers must remove personal decorations and belongings before pickup.

18. EQUIPMENT AVAILABILITY & SUBSTITUTIONS

Inflate The Night makes reasonable efforts to provide the equipment listed on the confirmed invoice.

If equipment becomes unavailable due to damage, malfunction, or unforeseen circumstances, Inflate The Night will notify the Client as soon as reasonably possible.

Possible resolutions include:

Comparable replacement equipment.
An alternative rental item.
A mutually agreed booking modification.
A refund for unavailable equipment.

Material substitutions require customer approval.

19. EVENT CHANGES & RESCHEDULING

Event dates, start times, locations, and rental selections must be confirmed before booking.

Changes after booking are subject to availability and approval.

Requests made within seven days of the event may be declined because of scheduling commitments.

Unapproved changes may result in additional charges or cancellation under the applicable policy.

20. CUSTOMER CANCELLATIONS & REFUNDS

Customer-initiated cancellations are subject to the following:

More than five days before the event: Full deposit refund.
Within five days of the event: Deposit forfeited.
Within 24 hours of the event: Payments are generally non-refundable.
After the rental begins: Payments are generally non-refundable.

Customer no-shows, refusals of delivery, and customer-caused failed setups are handled under the applicable provisions of these Terms.

Weather cancellations initiated by Inflate The Night are handled separately under the Weather Policy.

Refunds required by applicable law will be honored.

21. HOLIDAY PRICING

Rentals scheduled on federally recognized holidays or major local holidays are charged at standard weekend rates.

Holiday pricing applies to inflatable nightclubs and party rental equipment.

Any additional holiday-related charges will be disclosed before booking.

22. TRAVEL & DELIVERY FEES

Standard delivery is included for qualifying rentals within our 55-mile primary service area from our Steele Creek headquarters.

Additional delivery charges may apply based on order size, access, and event requirements. These will be disclosed before booking.

For events more than 55 miles away:

The first 55 miles are included.
Additional miles are charged at $2 per mile, each way.
Extended travel is subject to availability and scheduling.
Service may be available up to approximately three hours from headquarters.

Inflate The Night may decline locations that cannot reasonably or safely be serviced.

23. CUSTOMER CONDUCT & RIGHT TO REFUSE SERVICE

Inflate The Night may refuse or discontinue service when employees encounter harassment, threats, abuse, or unsafe conditions.

When discontinuation results from customer or guest misconduct, the applicable cancellation provisions apply.

This does not eliminate any remedies required by law.

24. COMMUNICATION & PROBLEM REPORTING

Customers should report equipment problems or service concerns promptly during the rental.

Inflate The Night must be given a reasonable opportunity to investigate and address reported issues.

Failure to report an issue promptly may affect the available remedies, but does not eliminate rights provided by law.

25. PHOTOGRAPHY & VIDEO

Inflate The Night may photograph or record equipment and setup conditions for operational documentation, safety, and damage assessment.

Promotional use of identifiable guests or minors requires appropriate permission.

Customers may notify Inflate The Night of venue-specific photography restrictions before setup.

26. LIABILITY & INDEMNIFICATION

The Client is responsible for using equipment safely and following provided instructions.

To the extent permitted by law, Inflate The Night is not responsible for injuries or damages caused by:

Customer misuse or negligence.
Failure to supervise guests.
Ignoring safety instructions.
Unauthorized equipment modifications.
Customer-provided electrical failures.
Continued use after unsafe conditions develop.

The Client agrees to indemnify Inflate The Night against third-party claims arising from the Client’s negligent or wrongful conduct, to the extent permitted by law.

Nothing in these Terms excludes liability that cannot legally be excluded.

27. FORCE MAJEURE

Inflate The Night is not responsible for delays or inability to perform caused by circumstances beyond its reasonable control, including severe weather, natural disasters, road closures, emergencies, or governmental restrictions.

The company will make reasonable efforts to communicate with affected customers and provide applicable rescheduling or refund options.

28. GOVERNING LAW & TERMS UPDATES

These Terms are governed by the laws of North Carolina, except where applicable law requires otherwise.

Inflate The Night may update these Terms for future bookings.

Material changes to existing bookings require appropriate notice and, where necessary, customer agreement.

If any provision is found unenforceable, the remaining provisions will continue to apply where legally permitted.

29. CONTACT INFORMATION

Inflate The Night LLC

Email: contact@inflatethenight.com

Phone: (704) 686-8194

Website: www.inflatethenight.com